Services

2TestIT operates in various test areas. In these test areas, we carry out work in the development, system and acceptance fields, among others. To do so, we use various forms of testing:

• Regression testing
• Performance testing
• Exploratory testing
• Usability testing
• Deployment testing
• Operational acceptance testing (OAT)
• System testing
• System integration testing
• Automated testing

Which test type(s) are applicable in a test process is laid down in a master test plan in consultation with the client. The master test plan gives a total overview of what will be tested within which test type and with what depth. This can prevent components being tested in multiple test types with the same depth and based on the same specifications.

2testIT automates processes for both production pipelines and end users. Some examples:

• Work process automation
• Test automation
• Regression test atomisation
• User simulation
• Bridging legacy applications

As companies around the world automate processes, the demand for RPA has grown substantially in recent years.

The internet is becoming increasingly important in our society, with the result that people with visual or hearing impairments are also more frequently using online services. To improve accessibility to the internet, the W3C (World Wide Web Consortiumexternal link) has set out guidelines for web content accessibility. These guidelines are set out in the Web Content Accessibility Guidelines (WCAGexternal link) with the aim of making the internet user-friendly for the widest possible audience.

Here you can think of things like:

• Functionality for screen readers
• Custom display capabilities
• Text descriptions of video and/or audio material

2TestIT helps implement the WCAG guidelines and uses its own application called WAT, (Figure 1).

This application allows us to quickly and efficiently test web applications with HTML markup against WCAG guidelines.

Upon completion of the review, alerts are generated of the elements that do not comply with the WCAG guideline with descriptions of the identified problem and which guideline is not complied with (Figure 2).

This enables 2TestIT to also make your web application available to people with disabilities quickly and efficiently.

We focus on supporting customers through, for example, a community forum. Here, a variety of technical questions and complaints are shared that users experience while using our products or services on a daily basis. They often lack the time or technical knowledge to solve them independently.

Our support includes:

• Analysing and resolving technical failures.
• Improving functionality and user experience.
• Providing clear and reasoned explanations of technical issues.

As the technical link between customer and solution, we actively address these questions and provide appropriate support. The nature of the problems varies widely. Consider, for example, a device/application control that does not respond properly. In such cases, we provide the customer with advice, such as a link to a relevant page on our website with instructions on how to pair or reset the device.

Sometimes it is necessary to search the forum's internal archive for previously solved cases. By using targeted keywords, we find relevant solutions and share, for example, a step-by-step plan that has previously been successfully applied to a similar problem.

In short: technical support in the broadest sense of the word, helping customers with a variety of questions via an accessible and customer-oriented online environment.

A Migration involves transferring all files from the system to the new system.
Consider the software on which the systems run. Examples include:

• Upgrading OS (Windows 10 => Windows 11)
• Compatibility check of your applications in new environment(s)
• Backup and recovery plan implementation and verification

We create and/or supplement your knowledge base with documentation compiled together with your organisation or provided in advance. The knowledge base itself is set up in a user-friendly way so that your organisation can also add adjustments or new documentation after implementation. This ensures that you always have the right information available quickly for customers, consumers and internal teams.For example:

Customer-oriented:

• Frequently asked questions (FAQ)
• Manuals
• Releasenotes and product updates

Internal use:

• Onboarding of new employees
• IT and system documentation
• Internal support articles
• Knowledge sharing between teams

We give workshops on subjects related to our services. For example:

• Accessibility implementation for developers and/or stakeholders
• Test environment best practices
• Code quality and review processes
• Establishing documentation culture with an internal wiki
• DevOps fundamentals for non-technical stakeholders

Naslag publicaties:

• 📝 .pdfWorkshop: Blue Prism
• 📝 .pdfWorkshop: Zoekterm optimalisatie
• 📝 .pdfWorkshop: Web-project opzetten
• 📝 .pdfWorkshop: Naamconventies

A website is your digital business card, of course you want your website to evolve with your organisation. Do you want to modernise your organisation's website, add functionality or outsource maintenance? At 2testIT, we would be happy to help.

A website requires constant attention to ensure that it complies with the latest cybersecurity requirements and legal requirements in areas such as privacy and cookies. And because your website must remain accessible and functionalities must continue to work.

Because as an entrepreneur you do not want to be distracted from your core business, we train people with a distance to the labour market to specifically take this kind of work off your hands. If you outsource your website management to us, we will do the following for you at least once a month:

• We create and keep backups of your entire website, so you can always undo changes or fall back to an operational site.
• We check that you are using the latest version of your Content Management System (CMS) and install the latest version if required.
• We check that you are using the latest version of the theme you are using for your website and install the latest version if required.
• We check that you are using the latest versions of your plugins that you use for your website and install them if required.
• We check the functionality of your website and take action to maintain it if required.
• We make sure that your site complies with the latest requirements from privacy and cookie legislation.
• We perform security updates so that you don't have to worry.

2 test IT also ensures that your customers have a good user experience on all modern devices.

Responsive- application and/or website design is the first step in developing a new website. With a well-thought-out design, you will see that visitors are more likely to take action. A professional website that keeps up with the times also improves your image.

Core features of responsive design are:

• A design that adapts itself to the context in which it is displayed
• Readability is ensured through scaling font size
• Functionality does not compromise use on various devices